Tuesday, April 3, 2018

RED PEPPER STUDIO CAN GO TO HELL


After my recent experience of red pepper studios and their god awful gate and rude staff.  I wish them to hell.

This link will take you to recordings I made of their gate opening and shutting in the middle of the night.
No wonder I can't sleep.  No wonder I am a trifle cranky.  Fuck off red pepper.

Red pepper gate again
AND NO WORD OF APOLOGY FROM THE MISMANAGEMENT OF THIS COMPANY.






AGAIN:

FUCK OFF OUT OF MY LIFE YOUR RUDE INCONSIDERATE ARROGANT BASTARDS.

Saturday, October 28, 2017

S A POST OFFICE non service

Given my recent experience of the South African Post Office I would say that Mark Barnes is failing miserably in his quest. This the email I sent to their "customer care." I really don't expect an answer but would be pleasantly surprised if I got one.: "Today I went to the Linden post Office to collect a parcel which I know has been in SA since 29 September. The overseas tracking number states "In Transit - Item being handed over to the local courier, tracking ended. Location: Local courier sorting centre,SOUTH AFRICA." As they couldn't use the foreign tracking number I looked in the delivery book and noticed that the last parcels to be delivered were 5 parcels on 27/10/2017 and before that 3 parcels on 17/10/2017. Given that I have 3 parcels waiting somewhere in the S A postal system, I have to wonder how many other peoples' parcels are sitting in the central sorting office. I cannot fault the workers at Linden, but I do find it atrocious that we have to pay for the non-delivery of parcels. Please S A Post office, get your fingers out and actually do some work or hire someone who wants to work and is prepared to actually work. According to the senders website all three of my parcels are in South Africa, but they cannot track the parcels locally because South Africa has another NON accessible system."

Saturday, June 10, 2017

my recent bad experience with Glasfit

6 June 2017 14:04
I cannot believe insurance companies insist on dealing with the utter incompetent Glasfit, previously named PG Glass.
My current experience with them makes me wish they did not exist. On Friday I put in a claim to my insurance company for replacement of a windscreen. This I did after establishing the replacement price of the windscreens range from R1200 and R2400 and discovering that my excess is for windscreen replacement is only R375 so I put in a claim at about lunchtime. I waited for Glasfit to call on Friday and they didn't. I waited all weekend but NOTHING. Monday morning at about 8.15 I get a call from someone asking for the VIN number for my car. I found that strange and told her I was driving and she said she would call me in 10 minutes. I eventually stopped and waited for her to call me back. NOPE. Then I got on my way again and she eventually called me back 45 minutes later and again I was driving. In the meantime I got and SMS from my insurance company to ask me if everything was satisfactory with my claim.
They then called me and I told them the problem. The insurance company sent the VIN number through. AGAIN I would have thought that the windscreen would be ordered. At lunchtime I go to the Glasfit shop and am told that it is too late for that days delivery bit it will be there in Tuesday between 10 and 11.
I arrive at 9.50 hoping that the glass would be there but NOPE. An assistant phones head office to establish where the glass is. It is somewhere in Randburg and will be there soon, in the meantime bring the car in and they can start stripping it. Stripper states "I am reluctant to start stripping the old glass out as I would like to make sure Head Office has sent the correct one."
Eventually, I left there at 10.30 and told them when the glass had arrived they can call me and I will find the time to get there.
I pointed out to both Outsurance AND Glasfit that the glass should have been replaced on Friday and that I was extremely upset by their utter incompetence.
EVENTUALLY at 11.30 I get a call to say the glass had arrived. I returned to Glasfit at about 2.00pm and took my car in. There were no chairs available and no refreshments of any sort. All that was there was an empty water cooler and no magazines.
The glass installed is made by FUYAO and thinner than the one replaced. It does not say that it is shatterproof. Merely that it is laminated. BUT had the SABS mark on it. The tinting at the top of the glass is very pale in comparison to the old glass.
Five or six years ago when I got this car I replaced the windscreen from another supplier for a lot less than the exorbitant price quoted by Glassfit/PG Glass. When I went to have the car assessed by Glasfit Cresta I was informed by the assessor that the glass was of inferior quality because it did not say “Shatterprufe.” Now the same Glasfit shop is selling FUYAO which also does not say “shatterprufe.”































The old glass was DKG which did say shatterprufe and had the SABS mark on it