Tuesday, May 14, 2013

Telephone answering

The other day I phoned a company an while the phone rang a few times a voice answered with "Eh!"  When asked if it was a specific company I go the repeat of "Eh."  

This is one thing that really peeves me.  If a person doesn't know how to answer a phone then don't let them do so.

The correct way to answer any phone is "Good day, XYZ company, may I help you?"

NOT

"Eh"

OR

"XYZ company, GDy"  said so fast or so garbled one cannot understand.

Enunciate the words like you are proud to work for the company not like you are in a hurry to get the words out.


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